Dear Members,
We are very sorry to inform you the database password was mistakenly reset over the weekend.
It was an accidental mistake by a fellow member. We appreciate your understanding and patience.
Our extensive database allows for anonymous messaging, detail donor history, and unlimited pictures, but only one shared intended parent account. As a result this can cause confusion upon signing in.
In the meantime, we have reenabled the previous user information to log in with the same information. Messages from the previous account inbox are not available at this time.
If you saved the previous information to your computer previously you may have to clear your history/cookies in order to return to the log in page that will appear as below:
We hope that this will be sufficient to correct the error and address any inconvenience this may have caused you.
We thank you for bringing this to our attention. It will help us improve our operations and services. We very much appreciate your business and hope to help you in your donor journey.
If you need further assistance, please don't hesitate to contact us.
Sincerely,
Fertility Bridges Team
Phone: 312-794-7857
After Hours Phone: 949-342-0165
contact@fertilitybridges.com
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